Dual Sales Coordinator | Philadelphia Ridley Park Springhill Suites and Residenc

Shaner Hotel Group • Ridley Park, PA • 2h ago

Shaner Hotels has an exciting opportunity at our 130-room SpringHill Suites Philadelphia Airport/Ridley Park! Conveniently located near Philadelphia International Airport, our hotel provides guests with comfort, convenience, and exceptional service for both business and leisure travel.

The SpringHill Suites Philadelphia Airport/Ridley Park offers a variety of amenities designed to enhance every guest experience, including 24-hour airport shuttle service, an indoor pool, an indoor bar, and a complimentary breakfast each morning.

With spacious suite accommodations and the trusted hospitality of the SpringHill Suites by Marriott brand, our hotel provides a welcoming environment where guests can relax, recharge, and feel at home during their stay.

If you're passionate about hospitality and looking for an opportunity to grow your career, SpringHill Suites Philadelphia Airport/Ridley Park is the perfect place to join the Shaner Hotels family. Become part of a team dedicated to service excellence, teamwork, and creating memorable experiences for every guest.

Shaner Hotel Group

Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.

We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.

Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.

Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.

Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations.

Helps ensure compliance with and completion of all daily operational procedures by the Sales department.

Maintain knowledge of all hotel services/features and hours of operation.

Maintain complete knowledge in the use of all office equipment, computer, and manual systems.

Maintain confidentiality and security of specified hotel information, correspondence, reports and files.

Familiarization with current customers and hotel accounts.

Working knowledge of the front desk and desk operations.

Perform miscellaneous support services, including filing, gathering information, organizing the sales office, and helping to keep sales work area neat, clean, and presentable to clients or hotel staff.

Ensures communication with General Manager, all other Department Managers, and staff.

Other duties as assigned.

Responsibilities

Provides clerical/secretarial and administrative support for the Sales department, including dictation, typing, computer.

input, filing, tracing, answering telephones, printing reports and departmental records/logs.

Qualifications

High school graduate.

Minimum 1-year administrative experience.

Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding.

Ability to provide legible communication.

Computer skills.

Previous guest relations training.

Familiarity with preparing statistical reports.

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